Our Merchandise Return Policy
We expect you will be satisfied with all the purchases you make from us. If for some reason you are not satisfied with your purchase, we will issue you a refund. The conditions are as follows:
Our Return Procedures
Please be sure and double check your email address to help insure a prompt reply.
Our Commitment To Our Customers
As our customer, you have provided us with certain personal and financial information. This is your private information. We do not share or sell your information to anyone. The information we collect is to complete the purchase you made or to inform you of exciting and new items as they become available. For our mutual protection, we may obtain personal information from third parties to prevent fraud and verify your identity.
Your private information is safeguarded by some of the best online security available. Secure Sockets Layer (SSL 128 Bit) protocol provides you with a high level of security when you make a purchase on our Web site. Our SSL uses a well tested mathematical formula to encrypt your information. By clicking on the small lock icon or the GeoTrust image that is displayed throughout our website and during checkout, you can view our SSL certification.
You can shop at CHAINZonline.com with confidence. We are partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
We would be pleased to answer any questions or take your order by phone. You can reach us at 731-307-7065 Monday through Friday 9:00 AM until 3:00 PM central time.You can contact us at any time using our secure email form.
Do not provide your account information to anyone. If you become aware of any suspicious activity concerning your order with us or you have any additional questions about our commitment to your privacy, please contact us.